Products & Ingredients

Yes. They were created because our CEO Stephen Shortt couldn’t find a suitable product on the market for his sensitive skin, with a fragrance he liked. All of our products are packed full of natural ingredients with no nasties included. It is very rare that we get feedback from a customer with a reaction to a product. Check out the ‘For Sensitive Skin’ label on our packaging, where some of our products have been specifically tested for sensitive skin.

None of our products are tested on animals. They are kind to skin, kind to animals and contain no nasty ingredients.

All of our products, except our hair wax, matt clay, water pomade, beard balm and moustache wax, are suitable for Vegans.

Our shave brush only uses synthetic nylon bristles.

Both products will style and protect the hair, but Water Pomade will give you a wetter, sleeker look and Matt Clay will give you a drier look.

Beard oil will nourish and condition your beard hair and skin, helping it grow thick and strong. Beard balm will help you style your beard as well as keep it in good condition.

Because of our natural ingredients and formulation, our products are gentler on the skin and hair and as such tend to foam less. But that doesn’t mean they are less effective, just kinder to skin and hair.

While our hair products can help your hair look fuller, they cannot help hair regrowth.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Warranty & Repair

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.